Ensuring your Solar Vizor is properly sized to your horse is key to receiving the maximum benefits of its superior design elements.
NOTE: Detailed instructions, tips and product care are included in each order. Should you have any questions, we are always here to help!
At Protective Pet Solutions we take great pride in providing our customers with excellent customer service. It is important to us that you are happy with the product you received. Please click on the SIZING tab for recommendations to having the Solar Vizor fit comfortably and correctly.
Send the return, along with a copy of your email invoice/receipt, to the address below and allow 3 to 5 business days for processing once received. All Shipping charges are the responsibility of the buyer, unless a product was sent in error. You will receive a confirmation email once we have initiated your refund. If your purchase was made via credit card, please allow 5-10 business days for your credit card company to process on their end.
Protective Pet Solutions does not offer or process Exchanges. If you ordered an incorrect size, you would need to complete the return process listed above and place a new order for the size or product needed.
Please email our Customer Service department at info@ProtectivePetSolutions.com should you have further questions on returning your product.