OptiVizor - Long Snout - Dark UV Tint

OPTIVIZOR: IMPORTANT APPLICATION TIPS

Animals Want To Understand and we as pet owners know they do! We also are guilty of sometimes forgetting to explain something new to them and end up causing some preventable issues.

A Classic Example... And What You Need To Avoid:

HERE'S THE PROBLEM:

• After surgery or during the initial fitting, the dog's first logical reaction is nonacceptance of something new. A dog that wakes up from anesthetic is in pain, and if the first time they are wearing the OptiVizor on their head is after surgery, they can easily think "This new vizor is to blame for my new pain - so if I tear it off, the pain will stop!"
• They will probably have this same thought for a few days, especially when the dog also is blind and does not see what happens.

HERE'S THE ANSWER:

• Before the first fitting, give your dog time and let them sniff and rub their face against it. Tell them why it is good!
• Blind dogs: Remember that their instincts are quite heightened by something that would be new on their head. Always tell them what you're doing!
• Put the OptiVizor into the dog's bed, so that he/she gets used to the idea.
• Repeat the above and only then start fitting the OptiVizor to your dog.
• Praise them and tell them how smart they look.
• And don't forget to give them their favorite treats as a reward for their cooperation!

IMPORTANT! When fitting the OptiVizor on your dog for the first time, make sure it is closed tight enough around the neck so the dog can not slip it off to the front! Remember - if he/she succeeds once, they will try it again and again...

NOTE: Detailed Sizing and Application Instructions are included in each order.

Important Fit and Assistance

Cleaning

Surgery / Eye Medication

Cold Weather

OptiVizor Shipping

OptiVizor Returns

At Protective Pet Solutions we take great pride in providing our customers with excellent customer service. It is important to us that you are happy with the product you received. Please click on the SIZING tab for recommendations to having the OptiVizor fit comfortably and correctly.

You may return your OptiVizor(s) within 14 days from the date of delivery if you are not satisfied. It must be returned, along with a copy of your email invoice/receipt, in new/unused condition to receive a full refund of the purchase price (less shipping). A 20% cleaning fee will be assessed for any accepted OptiVizor that is returned dirty. We suggest holding the OptiVizor up to the light as it is difficult to see the vizor's condition otherwise.

Send the return to the address below and allow 3 to 5 business days for processing once received. Original and return shipping charges back to Protective Pet Solutions will be the responsibility of the buyer, unless a product was sent in error.