🔎 Check Your Inbox & Junk/SPAM Folder If you're missing an email from us, be sure to peek in your Junk or SPAM folder—it might be hiding there!

🚚 IMPORTANT SHIPPING NOTICE 🕛 Same Day Shipping • Orders for in-stock items received by 12:00 PM ET (Monday – Friday) will typically ship the same day, regardless of shipping method.

 📦 Tracking details are sent to the email linked to your order. 🌦️ Weather delays outside of Protective Pet Solutions' control may impact delivery— thanks so much for your patience and understanding during these moments! ⛅

📬 USPS First Class Mail Domestic • Estimated delivery time is 3–10 business days. • USPS does not guarantee delivery time. • No insurance is available for lost packages under this method.

📦 USPS Priority Mail • Estimated delivery time is 2–7 business days. • USPS does not guarantee delivery time.

⚡ USPS Priority Express Domestic • Delivery typically takes 1–3 business days, depending on location.

• 🕐 Most arrive in 1 day, but not guaranteed for all destinations
• 📝 Estimated delivery shown at checkout
• Cut-off time: 12:00 PM ET (Mon–Fri)
• Money back guarantee has been suspended until further notice. 

🌍 USPS Priority Express International • The fastest USPS international option. • The money-back guarantee has been suspended. Delivery dates listed are estimates only. Timing may vary based on destination country and their customs policies.

🚀 UPS Overnight • Due to reduced UPS operations, the money back guarantee feature has been suspended until further notice. • UPS does NOT deliver on weekends in all areas. • Orders placed after the cut-off will ship the following business day. • Cut-off time for UPS shipping is 12:00 PM ET (Monday – Friday). UPS International timing will take longer - timing provided at checkout are estimates only and subject to change based on country and customs policies.

🌍 International Orders: Please note that customers may be responsible for any customs, duties, or import fees charged by their country 🚫💸. These charges vary by location and are beyond our control—we don’t know what they’ll be and aren’t involved in the process 📦✈️. Refer to our Shipping Policy page for more details.

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📍 Please Confirm Your Shipping Address is correct on the next page 📍before placing your order. Once the order is submitted, we're unable to make any changes—so a quick double-check now can help avoid delivery issues later.

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