There is a 14-day money back satisfaction guarantee that starts out from the date you receive your EquiVizor fly mask. If you are not satisfied, you can send it along with a copy of your invoice back (to the address on the invoice) for a full product price refund minus shipping.
The EquiVizor™ fly mask provides 95% UV Eye Protection due to the durable EVA lining.
EquiVizor™ fly masks use an industry first Safety Quick-Release Clip system. If your horse gets caught on something, the clips will release or break if pulled hard enough. Replacement clips are available for purchase on our website.
As your horse rubs on objects the mesh will fray overtime. The fraying however, will not go through the EVA lining, so your horse’s eyes will always be protected. If you turn the fly mask over and look inside, you will see that even after they rub, it will not go through this important lining.
No. The darted vizor design sits above their eyes keeping the mask up and away. This feature also helps to decrease the risk of an eye injury such as a scratch or even worse, a Corneal Ulcer.
If the mesh is too close to their eyes and hitting their lashes, the mask is either too small or you have the ’Vizor’ portion adjusted too high. Lengthen the strap behind the ears to drop the Vizor down and re-secure the strap. The horse should see out of the mask like we do when wearing a baseball hat.
Everything is normal. First, new straps tend to be smoother which makes it easier to thread through
the clips. When you hold the clip perpendicular (90¡) to the strap, the teeth are not engaged, and the
strap moves freely. The teeth on the clip will lock in with the strap once the clip lies flat (parallel) and
snug against your horse.
No, it will not collapse, even while rolling. This is such a great feature of this product!
Yes! The clear version is made of a 92% UV Tinted PVC material. The dark version is 90% UV Tinted with a
30% greater shade factor.
Yes. It can be worn 24/7, even in rain or snow. The included fly mask jacket doesn’t need to be worn during non-insect season.
Clean the area and pat dry. Apply available wound care to avoid further sores.
For ongoing protection, we have found very good success in the use of a Facial Hood which provides great protection to the affected areas. Please email us for more information on the product.
Simply un-clip the 2 throat straps and lift the Vizor up, like a Welder’s mask. Administer the medication. When done bring it back down and re-secure the clips.
Everything is normal. First, new straps tend to smoother which makes it easier to thread through the clips. When you hold the clip perpendicular (90¡) to the strap, the teeth are not engaged, and the strap moves freely. The teeth on the clip will lock in with the strap once the clip lies flat (parallel) and snug against your horse.
Yes. The OptiVizor can certainly help protect a blind dog's eyes and face. As a reminder, Always tell a blind dog what you're doing! Remember their instincts are heightened by something that would be new on their head. You may also want to leave the vizor a little longer so they can use it as "a bumper".
Cold Weather: The OptiVizor material will stiffen in colder weather when not in use. Simply use a hair dryer or safely use hot water for a minute to soften and reshape prior to putting on your dog. The Vizor material is rated to withstand temperatures down to zero degrees Farenheit.
OptiVizors should be hand washed with mild soap and water. Rinse thoroughly and dry. Do NOT leave the OptiVizor soaking in soapy water as the vizor will become cloudy.
Great Question! We recommend always getting the OptiVizor ahead of any medical procedure. This gives you and your dog time to let your dog see, sniff and apply, to get them used to it. Praise them with it on. So after surgery, they will have reduced stress as they have learned to associate wearing it as a positive experience, including getting treats 😊!
Many dogs accept wearing it right away, but others may take several times to become accustom to wearing it. Before the first fitting, give your dog time and let them sniff it. Don't forget to give them their favorite treats as a reward for their cooperation!
Dogs lacking enough fur and skin on their head may find relief by adding, only if necessary, a cushion guard made of some type of foam rubber, foam tape, etc. Always check around the collar and the head rest daily for any areas of irritation.
Clean with a wet cloth, mild liquid soap, rinse and dry well with a soft cloth.
If the NovaGuard is sliding forward too much or you have a very active dog, you can secure the colored collar to their collar or harness via double-sided Velcro straps.
If the Novaguard™ is the right size, but the neck area rubs your dog, the edge can be carefully trimmed and expanded. File the cut edge then smooth or taping with adhesive tape. (Do NOT attempt to cut the Novaguard™ while it is on your dog!).
Generally, the end of the NovaGuard is 2-3 inches beyond the nose, or long enough to ensure sufficient wound/lick protection is maintained. Observe behaviors with it un-shortened at first. You can always trim it later, but cannot add it back!
Yes! If your dog has a very broad head or neck, you may need to weave the cheek tabs back to the second or third slot (vs. fourth) to help ensure a proper fit. If you do need to change the position of the cheek tab, it is advised to use a piece of duct type tape on the tab for added strength especially for the large active dogs. The cheek tabs must be put through at least TWO of the existing slots and should always end on the OUTSIDE.
Always tell a blind dog what you're doing! Remember their instincts are heightened by something that would be new on their head. Ensure the size of their food and water bowls are smaller than the end of the NovaGuard. It may also be helpful to elevate the bowls, when needed.
Yes. It is always best to be prepared. It is optimal to have the NovaGuard ahead of time to let your dog see, sniff and apply, to get them used to it. So after surgery, they will have reduced stress as they have learned to associate wearing it as a positive experience, including getting treats 😊!
It is recommended not to leave Hoofies on for longer than 8-12 hours at a time.
Each set comes with four (4) Hoofies, one for each foot.
A sanding sponge (AKA Sanding Block) is an easy to use, light weight and flexible sponge that comes in varying degrees of abrasiveness. Just like sandpaper, you want to look for a medium to course grit for lightly sanding your horse's hooves. They are more flexible than rigid sanding blocks and can be rinsed and reused when you are finished. You can find them at almost any hardware store.
Touching the hoof wall after the Rubbing Alcohol dries will run the risk of you reapplying oils from your skin onto the hoof. This could cause the Hoofie to not adhere as well as it could.