USPS Shipping delays possible due to COVID19.If your item it urgently needed, consider Priority vs First Class or more expedited methods. Also, you cannot get insurance on First Class packages

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Shipping Policy

Protective Pet Solutions Shipping Policy

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REMINDER: Always Check your Junk/SPAM folder for our emails if not found in your Inbox!

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Shipment Destinations:

  • We primarily ship our products to customers in the United States, Mexico and Canada.
  • If you live outside the above regions, please email us before ordering, at info@ProtectivePetSolutions.com, for additional assistance.
  • The eVysor product is shipped to customers worldwide.

Same Day Shipping:

  • Orders for in stock items received by 12:00 PM PT (Monday - Friday) will typically ship the same day.
  • Orders placed on a Weekend, Holiday, or after the above cut-off time will be shipped out the next business day.
  • Tracking information is sent to the email address associated with your order.
  • Shipments are sent from Northern California. To check USPS Service Commitments to your address, click HERE and indicate mailing from zip code 95661.

USPS FIRST CLASS MAIL (Domestic):

  • Delivery time is typically 3-7 business days. 
  • USPS does not "guarantee" delivery time on first class mail shipments.
  • USPS does not offer insurance for lost packages with First Class.

USPS PRIORITY MAIL (Domestic):

  • USPS Priority Mail Delivery is typically 1-3 business days.
  • USPS does not "guarantee" delivery time on Priority Mail shipments.

USPS PRIORITY EXPRESS (Domestic):

  • Delivery times for USPS Priority Express is 1-2 business days depending on the shipping address.
  • USPS Express orders are typically delivered in 1 business day; however they do not guarantee "overnight delivery" to "all destinations".
  • You can check whether it is 1 or 2 business days during checkout

UPS Overnight (Domestic / International):

  • If overnight (NEXT BUSINESS DAY) delivery is absolutely required, we recommend the UPS Next Day Air overnight delivery option available during checkout. 
  • NoteUPS does not deliver on weekends in all areas. Due to COVID-19, UPS has suspended their money back guarantee feature for their shipments until further notice.
  • If you place an order after the 12:00pm (PT) cutoff it will be sent out the next business day.

USPS FIRST CLASS INTERNATIONAL:

  • Typical delivery time is 10-20 business days.
  • USPS does not "guarantee" delivery time on first class mail shipments.
  • USPS does not offer insurance for lost packages with First Class International.

USPS PRIORITY INTERNATIONAL:

  • Typical delivery time is 7-10 business days.
  • USPS does not "guarantee" delivery time on Priority Mail shipments.

USPS PRIORITY EXPRESS (International):

  • Though this selection is the fastest option to ship International from the US via USPS, due to COVID-19 it is taking longer to arrive and is out of our control how long delivery will take.
  • Please check your tracking number emailed to you at time of purchase.
  • Most often, deliveries out of the country will show a delay in San Francisco as at that point they are attempting to clear US Customs and that is currently the biggest part of the delay.
  • Once, it clears Customs, tracking should continue.
  • USPS has temporarily suspended the money back guarantee feature until further notice.